Frequently asked Questions about products
All
Common Service Questions
Frequently asked Questions about products

Frequently asked Questions about products

Do you offer customized services?

We offer personalized customization options to meet specific requirements in application scenarios: Customized robot solutions: Based on your production needs, we provide customized robot solutions. Non-standard customization: Design and customize non-standard automated equipment according to your needs to meet application requirements. Color: The color options can be changed to meet specific industry standards and aesthetic standards.

What level of precision can the equipment reach? Does it meet our production needs?

The repeat positioning accuracy of our robot can reach ±0.01-±0.5mm. The specific accuracy parameters depend on the equipment model and application scenario. Non-standard automated equipment is customized according to the customer's process requirements during the design stage to ensure that high-precision production demands are met. You can provide the specific production process parameters, and our professional technical team will evaluate the suitable solution for you.

What is the load capacity of the equipment?

The load range of industrial robots covers 1 to 500 kg, that of collaborative robots is 3 to 20 kg, and that of palletizing robots is 25 to 50 kg. Non-standard automated equipment will undergo structural strength design and mechanical calculation based on the size and weight of the workpiece. If you provide specific production process parameters, our professional technical team can customize an exclusive solution.

How long is the warranty period for industrial robots?

RBTC offers a one-year warranty service for our industrial robots. During the warranty period, for non-human-caused damaged parts, we will provide free replacement accessories.